“The Art of Asking for Help”
By: Brian R. King LCSW
© Copyright 2009 (All Rights Reserved)
I have many Spectrum clients who struggle with the value of asking for help because they don’t have the insight of how and when to do so. I’ve read IEP’s (Individual Education Plans) that school staff members have written that are filled with goals, such as “Child will increase their self advocacy skills” or “Child will ask for help when needed.” These goals assume that an Aspie child knows how and when to ask for help, but chooses not to. Though that may be true in some cases, in most, it is simply a case of a child, who has such difficulty problem solving a situation, that he or she is presently unable to determine when, how and in what way to ask for help as part of the problem solving process.
In helping my clients increase their self-awareness and their skills in problem solving, I’ve learned that they work best when given the following steps to work through toward the goal of asking for help. For many of you, these steps may seem like common sense. They are, if your brain is wired to work “with” other people. But for a Spectrum child the act of working “with” is a complex social process and a primary challenge. If you realize this it will, hopefully, help you understand why the seemingly simple act of asking for help can be so challenging.
Here are the steps I’ve discovered:
1) Know you need it.
There are Spectrumites who lack the awareness to realize they need help. In their black and white way of thinking, they’ll categorize things as “good or bad,” “right or wrong.” In such an absolutist way of thinking, there is little room to conceive that a solution is possible. This explains why Spectrumites get upset when they’re unable to get things to work the way they want, as a result of their efforts alone.
Not knowing how to do “with”, they default to doing the task alone. When they’re not successful, they conclude that it can’t be done. When they don’t achieve the desired result, they become upset by the conclusion: “if I can’t do it alone, it can’t be done.”
It is at this point that I introduce the concept that the task “can be done with help.” This first step is learned by the Spectrumite when identifying the point at which he or she continues to do the same things without the desired outcome. That’s the point at which they can ask for help.
2) In what form do you need it?
Once a child has determined help is needed, the next step is to determine in what form help is required. Does he simply need information, such as a verbal answer to a question? Does she need to have something physically demonstrated? Does he need an actual hand in doing it? This is important for each child to know, otherwise their request won’t be specific enough. Teacher’s are often biased toward their teaching style, whether it be auditory, visual or tactile. Unless a child’s ideal learning style is addressed, help will likely be given in an inefficient manner. This will frustrate both the student and the teacher, because understanding won’t improve after help is given.
For a student on the Spectrum, knowing the way her own brain receives information best is crucial to the learning process. Help must be asked for in sensory terms, in order to communicate to the helper in what form help is needed. Questions such as “Can you tell me (auditory),” “Can you show me (visual),” and “Can you do it with me once (tactile)” are examples of sensory specific questions.
3) Who do you need it from?
When asking for help, it needs to be from a person who has what you need and will consistently provide help. A Spectrumite will often ask everything of the person he’s most comfortable with, even when that person repeatedly demonstrates he or she doesn’t have the necessary knowledge or skills in that area. For example, a child who knows everything about WWII will ask his parent who is an accountant and knows nothing about WWII to explain the logic behind certain strategies and when the parent doesn’t know the child becomes angry at the parent.
The fact of the matter is the child asked the right question of the wrong person. It is important to help the child identify the key people and resources needed to help him find the answers he seeks. I’m always leading my three Spectrum sons toward learning to find the solutions, beyond me, so they get used to working “with” others.
4) How to ask them for it.
In the modern age of communication, help can be asked for in a variety of ways. One could simply walk up to a person, or email, text , make a phone call or any other manner of communication. Then, there is the style portion. I can remember a time, as an adult, when I walked up to someone and began asking my question. The person stepped back and said, “Well Good Morning to you too.”
This person was telling me that she required a greeting before asking my question. I collected myself, after her surprise response broke my train of thought, and gave her the greeting she wanted. She was then happy to answer my question.
It is exchanges, such as these, that those on the Spectrum, like myself, find frustrating and avoid. We want to exchange information which is concrete. In face to face conversations, others insist on adding “layers” to the exchange. These layers change from one person to another, and can, often, make or break whether we get what we want.
Requirements, such as pleasantries and other forms of chit chat, serve a social purpose that eludes those on the Spectrum, which is why they are dispensed with. In the modern era of email and texting, many Spectrumites won’t talk to their friends until they get home and can either email or text. These forms of communication are the equivalent of the fast food drive-through, which encourages speed and brevity over social chit chat. Many on the Spectrum prefer this over face to face interactions because it is a better fit for their communication style. It also removes the need to decode nonverbal information from the exchange.
In the event that a face to face exchange is unavoidable, it is necessary for those on the Spectrum to think out and rehearse precisely what he/she is going to ask beforehand. I do this, daily, because it helps me make sure I convey exactly what I want, and prevents me from becoming tongue tied by social anxiety. Unfortunately, the fear of being corrected for imperfect use of social pleasantries is enough to deter a Spectrumite from the face to face encounter.
5) Is it the right time?
Of course, it is possible that you may have the right question and the right person but it isn’t the most convenient time to talk to them. The script would go something like this, “Hello, I have something I need some help with, is now a good time?” If the answer is yes, success and you can ask for help according to Step 4. If the answer is “No” you ask when would be a better time and then follow up at that time, until you get the help you need.
Many, after reading, this will realize that they go through these steps in their head in mere seconds. I’m getting better at it all the time. For the Spectrumites of the world, who find doing so challenging, this strategy can be surprisingly effective in helping them ask for help when they really need it.
Explore The Possibilities